Magento & Other Platforms

Overview

Using Magento, OpenCart, BigCommerce, Wix, Squarespace, or a custom-built store? You can connect to Relio in under 5 minutes.

While Shopify, WooCommerce, and PrestaShop have dedicated integrations, every other e-commerce platform can connect using one of these universal methods:

Option 1: Google Shopping Feed (Recommended)

If you run Google Ads or have a product feed for any shopping comparison site, this is the fastest and richest import method.

How to Set Up

1. Find your feed URL (see table below)
2. Sign up at relio.chat/admin/signup.php
3. In the setup wizard, choose "XML Feed" as your import method
4. Paste your feed URL and click "Fetch Preview"
5. Verify your products appear → click "Start Import"

That's it. Relio imports all products, generates AI embeddings, and your assistant is ready.

What Relio Imports from Your Feed

Relio reads every useful field: title, description, product URL, image, price, sale price, availability, brand, category, color, size, material, gender, age group, condition, GTIN, MPN, and currency. The more fields your feed has, the smarter your AI assistant becomes.

Auto-Sync

Once connected, enable auto-refresh from your dashboard. Relio will periodically re-fetch your feed to pick up new products, price changes, and stock updates. You can also manually refresh anytime.

Where to Find Your Feed URL

| OpenCart | Install the Google Merchant extension. Go to Extensions → Feeds → Google Merchant → enable and copy URL | | BigCommerce | Go to Channel Manager → Google Shopping → feed URL is at /xmlfeeds/google.php | | Wix | Go to Marketing → Google Merchant Center → copy the auto-generated feed URL | | Squarespace | Go to Marketing → Product Feeds → Google Shopping → copy the generated URL | | Custom / Other | Use a tool like DataFeedWatch or Channable to generate a feed from any product database |

Already running Google Ads? You already have a feed! Check your Google Merchant Center → Products → Feeds for the URL.

Option 2: CSV Upload

No feed? Export your products from your platform's admin panel as a CSV file.

How to Set Up

1. Export products from your platform (most have a Products → Export option)
2. Download the Relio CSV template to see the expected columns
3. In the setup wizard, choose "CSV Upload"
4. Upload your file → map columns if needed → import

Required columns: title, description, product_url Recommended: image, price, currency, stock_status, manufacturer

Re-uploading

To update products later, go to Products → Import CSV in your dashboard. Use overwrite mode to update existing products or append new ones.

Option 3: Auto-Crawler

Don't have a feed and can't create a CSV? Use the Auto-Crawler.

1. In the setup wizard, choose "Auto-Crawler"
2. Enter your website URL
3. Relio automatically discovers product pages, detects products, and extracts data

Limitation: The Auto-Crawler supports up to 1,000 products per site. For larger catalogs, use a Google Feed instead.

Frequently Asked Questions

Do I need a Google Merchant Center account? No. You just need the XML feed URL. Many platforms generate feeds regardless of whether you use Google Merchant Center.

What feed formats work? Google Shopping XML, standard RSS 2.0, and Atom feeds are all supported.

How many products can I import? Free plan: 500 products. Starter: 2,000. Advanced/Boost: 5,000–10,000+. See pricing for details.

Will my products stay up to date? With Google Feed: yes, enable auto-refresh. With CSV: re-upload when needed. With Auto-Crawler: auto-refresh is available.

Can I switch import methods later? Import method is locked per site. To try a different method, create a new site from your dashboard.