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WooCommerce Integration

Integrations Updated Apr 3, 2026

Overview

The WooCommerce integration connects your WordPress/WooCommerce store to Relio via a lightweight plugin, enabling automatic product sync and advanced e-commerce features.

What It Does

  • WordPress plugin: Install the Relio plugin from your WordPress admin
  • Automatic product sync: WooCommerce products imported and kept in sync
  • Real-time stock updates: Prices and availability always current
  • Brand detection: Product brands mapped to manufacturers

Exclusive Features

Same exclusive features as Shopify:

Feature Description
Real Order Lookup Chatbot checks real order status via WooCommerce REST API. Shows a visual Order Tracker card with status stages
Add to Cart Products can be added to the WooCommerce cart directly from the chat widget
Order Cancellation Handle cancellation requests with retention offers
Auto Coupon Creation Creates real WooCommerce discount codes

Setup

  1. Install the "Relio" plugin in WordPress → Plugins → Add New
  2. Activate the plugin and enter your Relio API key
  3. In Relio, choose "WooCommerce" during the setup wizard
  4. Click "Pair with WooCommerce" → the plugin connects automatically
  5. Products sync and you're live!

Note: The WooCommerce integration requires your site to have WooCommerce REST API enabled (it is by default). The Relio plugin handles authentication automatically.

Shopify Integration