Help Center Billing, Invoices & Upgrades

Billing, Invoices & Upgrades

Plans & Billing Updated Mar 1, 2026

Billing Cycles

  • Monthly billing: Charged at the start of each month
  • Annual billing: Charged once per year (saves ~30%)
  • All payments processed through Stripe
  • Conversation limits reset at the start of each billing cycle

Upgrading Your Plan

  1. Go to Account → Plans and Usage
  2. Click the plan you want to upgrade to
  3. Complete checkout via Stripe
  4. Your new limits apply immediately
  5. You're prorated for the remaining days of your current cycle

Managing Invoices

Access your billing portal:

  1. Go to Account → Plans and Usage
  2. Click "Manage Billing" to open the Stripe Customer Portal
  3. From there you can:
    • View all past invoices
    • Download receipts
    • Update payment method
    • Cancel your subscription