Your Dashboard shows how your chatbot is performing at a glance.
| Metric | What It Means |
|---|---|
| Conversations | Total chat sessions started by visitors |
| Unique Users | Number of distinct visitors who chatted |
| Clicks | How many times visitors clicked product links |
| Click Rate | Clicks ÷ Conversations: measures engagement |
Shows the most common questions visitors ask. This helps you:
Two rankings:
A mismatch between these two lists can reveal optimization opportunities. If a product is recommended often but rarely clicked, its image or title might need improvement.