Getting Your Embed Code
Go to Chatbot → Publish to find your embed code. It looks like:
<script src="https://relio.chat/widget/relio.js"
data-chat-key="relio_123"
defer></script>
Installation
Paste the embed code in your website's HTML, just before the closing </body> tag. It works on:
- WordPress (add to theme's footer or use a plugin like "Insert Headers and Footers")
- Shopify (automatically added via App Embeds — no manual code needed. See Shopify Integration)
- Custom HTML sites
- Any website builder with custom code support
The widget loads asynchronously and won't slow down your site.
URL Restrictions
Control which pages show the widget:
- Show on all pages (default): Widget appears everywhere
- Specific pages only: Enter URL patterns to restrict where the widget shows
- Exclude pages: Show everywhere except specific pages
Useful for hiding the widget on checkout pages, landing pages, or admin areas.
Enable / Disable
Toggle the widget on/off from the Publish page. When disabled:
- The script is still loaded but does nothing
- No chat window appears
- Useful for testing or temporarily pausing the chatbot