Help Center Publishing & Embedding Your Chatbot

Publishing & Embedding Your Chatbot

Design & Tone Updated Mar 1, 2026

Getting Your Embed Code

Go to Chatbot → Publish to find your embed code. It looks like:

<script src="https://relio.chat/widget/relio.js"
        data-chat-key="relio_123"
        defer></script>

Installation

Paste the embed code in your website's HTML, just before the closing </body> tag. It works on:

  • WordPress (add to theme's footer or use a plugin like "Insert Headers and Footers")
  • Shopify (add to theme.liquid before </body>)
  • Custom HTML sites
  • Any website builder with custom code support

The widget loads asynchronously and won't slow down your site.

URL Restrictions

Control which pages show the widget:

  • Show on all pages (default): Widget appears everywhere
  • Specific pages only: Enter URL patterns to restrict where the widget shows
  • Exclude pages: Show everywhere except specific pages

Useful for hiding the widget on checkout pages, landing pages, or admin areas.

Enable / Disable

Toggle the widget on/off from the Publish page. When disabled:

  • The script is still loaded but does nothing
  • No chat window appears
  • Useful for testing or temporarily pausing the chatbot