When a product is unavailable or out of stock, the AI will automatically suggest similar alternatives from your catalog. It explains the key differences (specs, features, price) to help the customer make an informed decision.
Not recommended for pharmacies, health supplement stores, or any store where product substitution could pose health or safety risks.
If your store sells medical products, supplements, or anything health-related, enabling this feature could lead to the AI suggesting alternatives that may not be suitable. Use with caution in regulated verticals.