Help Center Hide Price ("View Price" CTA)

Hide Price ("View Price" CTA)

Features Updated Mar 1, 2026

What It Does

When enabled, product prices are hidden in the chat widget. Instead of showing "€29.99", visitors see a "View Price" button (localized: "Verifică prețul" in Romanian, etc.).

Clicking the button takes the visitor to the product page on your website, which:

  • Drives traffic to your site
  • Increases page views and engagement
  • Improves conversion opportunities (once on your site, visitors can browse more)

When to Use

Hide Price is great for:

  • Affiliate sites: Required for 2Performant Partner plans
  • Premium products: Create curiosity and drive clicks
  • Comparison-sensitive markets: When you want visitors on your site before seeing prices
  • Lead generation: More clicks = more engagement data

Affiliate Lock

If your site is on the 2Performant Partner plan, Hide Price is automatically enabled and locked. You'll see a 🔒 "Required by 2Performant" badge on the toggle. This cannot be turned off because affiliate links require visitors to click through to see the price.