Start free and scale as you grow. No hidden fees, no long-term contracts.
Perfect for getting started
14 days free, billed $190/yr
For growing businesses
14 days free, billed $790/yr
Everything in Starter, plus:
Maximum power & flexibility
14 days free, billed $1590/yr
Everything in Advanced, plus:
Affiliate-powered plan
14 days free, billed $990/yr
Everything in Boost, plus:
Try Relio with limited features
Tailored for large-scale operations
Add collaborators to any paid plan
Need help getting started? Our team of experts is here for you. Hotel setup is included in each hospitality plan.
Our team sets up your site, imports products, configures your chatbot, and optimizes settings for maximum conversion.
One-on-one session with our AI specialist to review your setup, optimize performance, and plan growth.
Yes, you can upgrade or downgrade your plan at any time. Changes take effect immediately and your billing is prorated.
On Free, Starter, and Advanced plans, a soft message appears and you are prompted to upgrade. On Boost, you can enable automatic overage billing at $0.18 per additional conversation.
No. The Free plan requires no credit card. Simply create an account, import your products, and start using Relio immediately.
Relio supports CSV import, web scraping (automatic), Google Merchant feed, Shopify app, and WooCommerce plugin. Each site is locked to one import method.
Upload links or PDFs to give your chatbot additional business context beyond products. The AI will cite these articles when answering informational questions about your business, services, or policies.
No mandatory setup fee for e-commerce plans. Hotel plans include a one-time setup fee that covers widget installation, knowledge base configuration, and AI personality tuning. We also offer a $450 Initial Setup service and a $150 Expert Consultation for e-commerce clients who want hands-on help.
Yes. Relio automatically detects the visitor language and responds accordingly. Over 90 languages are supported out of the box.
The setup fee covers initial configuration of your property: widget installation, knowledge base setup from your website content, AI personality tuning, and booking link configuration. Setup fees apply per batch of 5 properties.
Essential plan uses FAQ matching: you add Q&A pairs manually and the chatbot matches guest questions to your answers. Pro and Elite use generative AI that learns from your entire website, creating dynamic responses about rooms, dining, spa, events, and policies.
Elite plan includes multi-property dashboard. Each property needs its own subscription. Groups with 5+ properties receive 15% off and waived setup fees.
