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PrestaShop AI Chatbot to Enhance Your Store

Relio is an AI chat widget that recommends products from your real catalog, boosting sales for PrestaShop stores. Engage visitors and increase conversions without extra work.

60-second setupMultilingual supportOwner Bias control
Relio recommending products from a store catalog inside the chat
Need-based recommendation with product cards, from the real catalog

smooth Integration with PrestaShop

Integrating Relio with your PrestaShop store is straightforward and efficient. Whether you use PrestaShop's native system, upload a CSV file, or employ a web scraper, Relio connects quickly and learns your product catalog instantly. No manual setup is required, so you can focus on what matters most—growing your business.

Once integrated, Relio's AI chat widget appears on your site. It engages visitors naturally, offering product recommendations and answering questions. With the Owner Bias feature, you have control over which products get prioritized. This means you can drive sales for high-margin items or move seasonal inventory with ease.

Relio also supports order tracking and management directly through chat. For example, a customer might ask, "Where's my order?" and receive instant updates, enhancing their experience and reducing your support workload.

With Relio, you gain a powerful tool for engaging your visitors and managing your store, all while enjoying the benefits of advanced AI technologies. Learn more about integrating Relio with PrestaShop.

Relio chat widget answering a pricing question on relio.chat
The Relio widget, live on relio.chat

Intelligent Product Recommendations

Our AI chat widget understands your customers' needs by recognizing context and nuance in their queries. When a visitor asks for a "cozy sweater for winter," it doesn't just focus on sweaters; it intelligently suggests options like thermal layers and winter scarves.

Boost your sales by use the Owner Bias feature. This allows you to prioritize recommendations for high-margin products or items you're trying to clear out. You choose the focus; the AI does the rest, always taking into account what your store needs to highlight.

Lead capture occurs naturally during the chat. As the AI guides visitors through their shopping experience, it collects contact details organically—like asking for an email to send recommendation summaries. No intrusive pop-ups interrupting your customer’s experience.

  • If a product is out of stock, the AI automatically suggests similar available items.
  • Customers interact directly in chat for a more personalized experience.
  • Create better connections and capture more leads without extra work.
Relio products page with Owner Bias controls
Products page: Owner Bias per brand and product

Reach Global Audiences with Ease

Engaging international customers on your PrestaShop store is straightforward with Relio’s real-time translation feature. This AI chat widget supports over 90 languages, allowing visitors to receive instant responses in their native tongue. No need for multilingual staff or extra resources, as Relio handles it all automatically.

Relio’s Brand Identity Scan ensures your store's unique voice and tone remain consistent, even in different languages. The AI adapts to the way you communicate, creating a smooth experience for your global audience. Imagine a visitor from Spain asking, “¿Qué me recomiendas para el invierno?” Relio responds in Spanish, suggesting relevant products like insulated jackets from your catalog.

By enhancing global sales opportunities, you can tap into new markets without additional overhead. The AI engages with potential customers at any hour, helping you increase conversions and gather valuable lead information naturally through conversation.

  • Real-time translation: Breaks language barriers with auto-response in 90+ languages.
  • Consistent tone: Matches your store's style across all interactions.
  • No extra staff: Serves international customers without hiring multilingual support.

Reach global audiences without extra work and expand your store's reach with Relio’s AI-powered chat widget.

Relio chatbot feature toggles
Feature toggles: coupons, add to cart, cart intelligence, Pharma Guard

Efficient Human Handoff when Required

With Relio's AI chat widget, your store efficiently manages routine inquiries, enhancing the user experience. The AI understands customer questions and provides instant responses, keeping visitors engaged and satisfied.

When the conversation requires human intervention, Relio facilitates a smooth transition to your human agents. This ensures complex issues, such as custom orders or sensitive topics, are handled effectively.

  • Full chat history is handed over to human agents, giving them the context they need to continue the conversation smoothly.
  • Instant notifications alert your team, ensuring they respond promptly.
  • Experience efficient management without losing track of visitor needs.

Imagine a customer asking about a complicated return process. The AI can handle the basic inquiries, but will quickly transfer the conversation to a human agent if needed. This way, you preserve customer satisfaction by combining AI efficiency with human empathy.

Relio live chat inbox for human agents
Live chat: a human takes over with the full history

Quick and Easy Setup Process

Getting started with Relio, your PrestaShop AI chatbot, is quick and easy. You don't need any technical expertise to integrate it with your store. In just 60 seconds, the chat widget is up and running, ready to engage your visitors.

Relio automatically imports and syncs your product catalog, ensuring you always have up-to-date stock information. This means no manual updates or complex configurations. The chat widget sits in the bottom-right corner, ready to assist your customers by understanding their needs and recommending relevant products from your catalog.

  • Easy Integration: Simply follow prompts; no coding required.
  • Product Sync: Real-time updates keep your inventory accurate.
  • Automatic Learning: The AI instantly understands your products.

You can also set up Relio on other platforms like Shopify and WooCommerce with just one click. The same smooth process applies, making it a versatile tool for any e-commerce store. Imagine a visitor asking, "Do you have lightweight jackets?" Relio's AI responds with a selection of perfect options, enhancing their shopping experience.

Relio setup wizard
Setup wizard: connect your store in minutes

Flexible Pricing Plans to Suit Your Needs

With Relio's flexible pricing plans, you can find the perfect fit for your PrestaShop store. Start with the Free plan, ideal for small stores wanting to explore AI chatbot capabilities. It allows you to manage up to 500 products with 20 conversations per month without any cost.

When you're ready for more, paid plans offer expansive features starting at just $19/month. These plans open opportunities to handle more products and engage in more conversations. Whether you're a growing business or a larger enterprise, you'll find a plan that fits your needs without unexpected expenses.

  • Free plan for small stores, up to 500 products
  • Starter plan at $19/month for 2,000 products
  • Advanced and Boost plans for high-demand scenarios

Relio's flat monthly pricing means no hidden fees. Predictable costs make budgeting easy, especially as your store scales. For those needing to manage extensive conversations, matched options ensure you have all the support your growing store requires. Choose the right plan, control your expenses, and watch your store thrive with AI-driven conversations.

Relio chatbot feature toggles
Feature toggles: coupons, add to cart, cart intelligence, Pharma Guard

use Relio for Better Outcomes

get the full potential of your PrestaShop store with Relio's AI-powered chat widget. It sits ready to engage your customers, answering their questions and recommending products naturally. Imagine a visitor typing, "Looking for a cozy sweater," and receiving matched suggestions from your catalog within seconds.

Merchants using Relio report increased conversion rates by use natural conversations to guide customers through their shopping journey. By understanding visitor intent, Relio enhances interactions, helping to boost sales and satisfaction without manual intervention.

Feedback from PrestaShop store owners highlights Relio's intuitive design and its 60-second setup simplicity. Store owners appreciate how Relio imports product catalogs quickly, providing instant product recommendations that feel personal and informed.

  • Real-time product recommendations
  • Natural language understanding
  • Automatic lead capture

For a deeper insight into how Relio transforms customer interactions, case studies are available upon request. Discover how stores similar to yours have use Relio’s capabilities to achieve tangible results.

Relio conversations list in the admin
Every conversation, searchable, with outcome

What to check before you choose an AI chatbot

  1. Ensure compatibility with PrestaShop's systems and alternative import methods.
  2. Verify multilingual support if targeting international markets.
  3. Check if the chatbot uses natural language understanding for recommendations.
  4. Assess if order management features are compatible with your current setup.
  5. Look into the flexibility of recommendation controls.
  6. Review if live chat handoff is simplified for your team.
  7. Inquire about setup time and ongoing maintenance needs.
  8. Confirm pricing structure aligns with your budget and needs.

Guides that go deeper

Questions merchants ask

Relio offers direct integration with PrestaShop, along with alternative import options like CSV and web scraper.

Yes, Relio offers a Free plan which includes 500 products and 20 conversations per month.

Yes, Relio supports real-time translation in over 90 languages, helping you engage with global customers.

Owner Bias allows you to prioritize certain products in recommendations, such as high-margin items or overstock.

Yes, Relio ensures smooth handoff to human agents for complex inquiries, maintaining chat history for context.

Relio offers plans starting at $19/month, with additional options for larger stores or higher conversation volumes.

Try Relio Free Today

Explore the Free plan and see how Relio can boost your PrestaShop store.

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