Born from a simple plugin, evolved into a global AI sales engine.
Relio didn't start in a boardroom; it started with a problem I needed to solve for myself.
I initially built a small plugin called 'Mihai Chat' for one of my affiliate blogs. The goal was simple: recommend products more effectively. But as I watched how people used it, I realized something profound. People don't just want a list of links. They have questions. They want to know why a product is right for them, and they want that answer instantly, at any hour of the day.
I saw the hunger for real-time, intelligent conversation in e-commerce. People were tired of clunky search bars and waiting 24 hours for a support email. They wanted an expert guide. From that realization to the birth of Relio, it was only a heartbeat.
Today, we've turned that simple idea into a platform that understands 90+ languages and helps stores worldwide close sales while they sleep.
A small, focused team building the future of e-commerce conversations.
As our Lead Technical Specialist, Andrei is the bridge between our high-level AI and your specific store setup. He handles the intricate product ingestions and ensures that whether you have 50 or 60,000 products, the AI understands every single one of them perfectly.
Oana is the engine behind our expansion. She ensures that Relio isn't just a "widget" on a site, but a strategic partner that drives measurable revenue and ROI for our clients. From onboarding new merchants to optimizing their conversion funnels, Oana builds the playbook that turns first-time users into long-term success stories. If a store is growing, Oana is usually behind the strategy.
AI is only as good as it communicates. As Conversational Architect at Relio, Jessica designs the 'personality' behind the sales. She focuses on the nuances: How do we stay safe in the pharma/supplement niche? How do we maintain a brand's 'Formal' or 'Casual' tone across 90+ languages? She makes sure our AI doesn't just answer, it persuades.
Most e-commerce stores lose sales because visitors can't find what they need. Traditional search fails. Live chat requires 24/7 staffing. Generic chatbots feel robotic. Relio changes this.
We use semantic AI to understand what your customers actually mean. When someone asks for "a gift for my mom who loves gardening," Relio knows exactly what to suggest.
Owner Bias lets you promote your own brands. Analytics show real revenue impact. Every feature is designed around what merchants actually need to grow.
We never make medical claims, never share customer data, and always recommend consulting professionals for serious concerns. Your customers are safe with Relio.
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