Features Integrations Solutions · Shopify Solutions · WooCommerce Compare Relio Pricing Resources Blog About Contact Log in Join for Free

AI Chatbot for Shopify: Boost Sales with Relio

Relio is an AI chat widget that recommends products from the real catalog. Transform your Shopify store with smart, round-the-clock customer interactions.

Instant catalog importSemantic product recommendations24/7 multilingual support
Relio recommending products from a store catalog inside the chat
Need-based recommendation with product cards, from the real catalog

Install in Minutes on Shopify

Installing Relio on your Shopify store is simple. Head to the Shopify App Store and add the Relio app. Once installed, Relio pulls your entire product catalog within 60 seconds. This means no tedious manual data entry.

Say goodbye to complex manual programming or building decision trees. Relio's AI automatically understands and organizes your products to provide meaningful recommendations. For example, if a customer types "something cozy for winter," Relio might suggest scarves, sweaters, or insulated jackets from your catalog.

  • Automatic catalog import: Oversee your products without lifting a finger.
  • No manual setup: Let the AI do the heavy lifting.
  • Instant product recommendations: Enhance your customer’s shopping experience.

All charges for Relio are handled through Shopify Billing, keeping everything in one place on your existing Shopify account. This ensures a smooth and straightforward billing experience. With the free plan available, and paid plans starting at just $19/month, you can begin transforming your customer interactions today.

Relio setup wizard connecting a Shopify store
Setup wizard: connect your Shopify store in minutes

Drive Sales with Product Recommendations

With Relio, your Shopify store benefits from AI-driven, semantic understanding. It doesn’t rely on simple keywords. Instead, it grasps the context and nuance of visitor inquiries. For example, a shopper typing "something cozy for winter nights" will see recommendations like thermal blankets, soft pajamas, or heated socks.

Relio uses your actual catalog to make these recommendations. This means the suggestions your customers receive are always current and relevant. When an item is out of stock, the Suggest Similar feature kicks in, offering available alternatives. This ensures your visitors remain engaged and have options to choose from.

  • Semantic understanding ensures context-driven recommendations.
  • Direct product recommendations from your live catalog.
  • Alternative suggestions for out-of-stock products.
  • Add to cart feature directly from chat.

Visitors can add products to their cart right from the chat. This reduces the steps involved in purchasing, making the process smooth. By integrating Relio into your Shopify store, you enhance the shopping experience and drive more sales through intelligent recommendations.

Relio recommending products from a store catalog inside the chat
Need-based recommendation with product cards, from the real catalog

simplifies Order Management

With Relio's Order Management feature, your customers can easily check their order status directly through chat. This AI widget integrates smoothly with your existing Shopify orders, ensuring that they receive accurate and up-to-date information without leaving your site.

Imagine a customer wanting to track a recent purchase. By simply opening the chat, they can inquire about their order status. The AI responds with detailed updates, reducing the need for manual searches or waiting on hold for customer service.

  • Real-time order status updates keep customers informed.
  • Easy shipment tracking ensures transparency and trust.
  • Cancellation requests can be made directly in chat, improving efficiency.

Handling such inquiries through Relio enhances customer satisfaction by providing immediate responses and actions. Your clients feel valued with precise information just a chat away, encouraging repeat business. Moreover, this simplified process means you spend less time managing routine requests, allowing you to focus on growing your store.

A single conversation transcript in Relio
Full transcript with recommended products

Maximize Revenue with Owner Bias

Relio's unique Owner Bias feature gives you control over the AI's product recommendations, allowing you to prioritize your business objectives. If you need to increase revenue from high-margin products, you can adjust the AI to suggest those items more frequently. This strategic focus helps boost your profits by guiding customers toward your preferred selections.

Managing inventory becomes more straightforward when you can swiftly move overstock items. By boosting their visibility in product recommendations, you can clear out excess stock faster, freeing up valuable space for new arrivals. This capability ensures that slow-moving products don't linger unwanted on your shelves.

Relio's flexible recommendation system adapts to your business goals, whether you're aiming to promote specific brands or seasonal collections. No competitor offers this level of customization, making it a standout feature for store owners who want matched AI behavior.

  • A visitor chats with the AI, mentioning they need a gift. The AI recommends your high-margin items, subtly steering the conversation toward profitable options.
  • If seasonal items are abundant, they become focal points in suggestions, adapting to current sales strategies.
Relio products page with Owner Bias controls
Products page: Owner Bias per brand and product

Prove ROI with Sales Attribution

Relio's Sales Attribution feature allows you to track the revenue generated directly through the AI chatbot on your Shopify store. You’ll have access to detailed analytics that reveal how conversations convert into real sales. Whether a visitor clicks and buys directly through the chat or makes a purchase after receiving personalized recommendations, you'll capture every transaction.

In the smart analytics dashboard, you can measure the true financial impact of Relio. It categorizes sales into three types:

  • Direct Sales: Purchases made immediately through recommended products in the chat.
  • Assisted Sales: Sales that occur after the AI conversation guides the visitor closer to buying.
  • Session Sales: Transactions happening during active chat sessions.

Imagine a visitor asking, "What do you have for fall hiking?" Relio suggests suitable items such as hiking boots and jackets. If they buy these products directly, the dashboard captures this as a direct sale. These insights help you fine-tune your strategies to increase conversions effectively.

Relio dashboard with conversations, clicks and revenue attribution
Dashboard: conversations, product clicks, revenue attribution

Enhance Engagement with Live Chat and Coupons

With Relio's AI chatbot, you can ensure smooth customer interactions by utilizing Live Chat Handoff. When a query requires human intervention, the AI swiftly transfers the conversation to your team, complete with all chat history. This means you can address complex or sensitive issues without any disruption.

Boost your conversion rates with Coupon Generation. Relio's chatbot can generate discount codes during a conversation, encouraging your customers to complete their purchases right then and there. Imagine a visitor hesitating over a purchase—Relio offers a discount, securing the sale and increasing customer satisfaction.

Communication should never be a barrier. With Relio, you can engage your customers in 90+ languages. This multilingual support ensures your store can cater to a global audience without needing extra staff.

Operating 24/7, Relio supports your customers around the clock. You handle inquiries efficiently, providing an excellent shopping experience even when your team isn't online. Keep your Shopify store active and converting any time of day with this AI chatbot solution.

Relio live chat inbox for human agents
Live chat: a human takes over with the full history

Affordable Pricing to Suit Your Needs

Finding the right plan for your online store is easy with Relio’s AI chatbot for Shopify. We offer a Free plan, perfect for small stores just starting out. It includes 500 products and 20 monthly conversations, helping you get a feel for how Relio can enhance your website interactions without any cost.

As your store grows, you can upgrade to our paid plans, which start at $19 per month. These plans allow you to handle more products and conversations, ensuring that Relio scales with your business needs.

Our pricing is straightforward and transparent, with flat monthly rates that mean no hidden fees. You pay for the features you need, allowing you to manage your budget without extra work.

  • Free Plan: 500 products, 20 conversations, perfect for small stores.
  • Starter Plan: $19/month, includes 2,000 products and 150 conversations.
  • Advanced Plan: $79/month, up to 12,000 products and 650 conversations.
  • Boost Plan: $159/month, manage 60,000 products and 1,500 conversations.

Choose the plan that best fits your growth and watch your e-commerce store thrive with Relio's reliable AI support. Explore all plans to find your match.

What to check before you choose an AI chatbot for Shopify

  1. Can it automatically import your full product catalog?
  2. Does it understand natural language for accurate recommendations?
  3. Is there a feature to prioritize high-margin products?
  4. Can it handle order tracking and cancellations within the chat?
  5. Does it support multilingual conversations without extra setup?
  6. Are sales attributed precisely to prove ROI?
  7. Is there an option for live chat handoff to human agents?
  8. Are there transparent pricing plans without per-message fees?

Guides that go deeper

Questions merchants ask

Relio automatically imports your entire product catalog in about 60 seconds when installed from the Shopify App Store.

Relio uses semantic understanding to grasp the intent, context, and nuance of customer queries, going beyond simple keyword recognition.

Yes, by recommending products based on real catalog data and boosting high-priority items, Relio drives more sales.

Yes, Relio offers a Free plan suitable for small stores with basic needs.

Owner Bias allows you to prioritize specific products in recommendations, such as high-margin items or overstock.

Yes, customers can check order status and request cancellations directly through the chat widget.

Try Relio Free Today

Explore Relio's Free plan and experience smart product recommendations for your Shopify store.

Start free